About Me
Technology leader with deep technical expertise in the DevOps, Observability and Site Reliability processes and tooling. Passionate about elevating software development and delivery by aligning people, processes, and tools.
I strive to enable organizations to reach operational excellence by driving innovative and reliable solutions across the software development lifecycle. I design CI/CD pipelines, observability platforms, and configuration systems that eliminate toil, surface meaningful insights, and transform releases from high-risk events into seamless workflows.
Alongside this, I explore emerging technologies including Generative AI, Agentic AI, and MCP protocols to accelerate engineering productivity and modernize delivery practices.
Skills & Tools
AWS Cloud & DevOps
IAM, EC2, S3, EKS and many more
Infrastructure as Code
Automated infrastructure provisioning with terraform
Tools development
Automation with Python, shell scripting
DevOps CI/CD Pipelines
Github, Jenkins, workflow, action, pipelines, security (SAST/DAST), observability
System Troubleshooting
Advanced diagnostics and remediation for Linux systems
Agile Leadership
Leading distributed, multicultural teams using Agile methodology
Professional Experience
Senior Software Engineer
Cisco Systems, Milpitas
March 2015 - Present
- Reduced developer support cases by 80% by designing and implementing an observability solution in a complex CI/CD pipeline with over 2,000 users and 30-40 tools/services
- Enhanced team productivity by 30% by designing a FastAPI-based workflow bot in Python, automating critical processes during a large-scale migration to a new GitHub environment
- Integrated security checks such as CodeQL, dependabot, secret scan with CI pipeline
- Championed the exploration of LLMs, Agents, and MCP by researching and presenting insights to peers, driving adoption of emerging technologies across the organization
- Designed and developed LLM-powered agents to enhance CI/CD pipelines and automate debugging, improving efficiency and issue resolution speed
- Led migration of Cisco's primary software source code from Clearcase to GitHub, reducing costs by millions annually while improving developer experience with modern workflows
- Developed and enhanced various productivity tools for software configuration management to automate the development and build process
DevOps Consultant
Visa, California
January 2015 - February 2015
- Enhanced productivity and visibility by automating the entire build and test process with a newly designed end-to-end pipeline
- Executed strategies to optimize deployment processes, resulting in reduced time from development to production
- Provided technical expertise in automation tools and cloud services to improve infrastructure efficiency
- Worked closely with development and operations teams to identify and resolve bottlenecks in the software delivery pipeline
- Assessed existing systems and recommended improvements to enhance system reliability and performance
Build & Release Automation Consultant
T-Mobile, Atlanta, GA
January 2013 - January 2015
- Automated the build/test/deployment process using Python, MySQL, and Ansible, reducing manual effort by 70%, enhancing accuracy, and accelerating release cycles by 50% with improved reliability
- Executed build and release automation strategies, optimizing the deployment workflow
- Implemented tools and practices that minimized deployment times and increased efficiency
- Streamlined processes for better coordination between development and operations teams
Software Engineer
Cisco Systems
December 2009 - January 2013
- Developed productivity and process automation tools using Perl/Python, streamlining build, release, and software configuration management workflows, and enhancing operational efficiency
- Managed Software configuration and Defect tracking tools such as ClearCase and ClearQuest
Delivery Manager
RazorSight
August 2007 - November 2009
- Significantly improved Build and Release operations, focusing on process enhancements and version control management
- Developed a UI application integrating Perl CGI and MySQL backend
- Managed Build and Release activities, ensuring efficient software delivery, reducing manual tracking by 60% and boosting productivity in build and release operations in a growing start-up environment
Manager SCM Services
Parrus IT
January 2006 - January 2007
- Drove a 50% revenue increase by implementing Perforce and Clearcase SCM solutions, optimizing CI/CD processes, and delivering comprehensive training across multiple client organizations
- Led a team to identify and resolve issues within SCM workflows, resulting in improved performance
- Developed strategies to enhance service quality and customer satisfaction in software configuration operations
Build & Configuration Manager
Magma Design Automation
July 2004 - February 2006
- Managed a team of Build and Release Engineers and provided technical guidance
- Oversaw build and configuration management activities, enhancing the reliability of software releases
- Coordinated with development teams to streamline build processes, reducing build times and increasing productivity
- Maintained documentation of configuration management processes to support compliance and knowledge sharing
Member Technical Staff
HCL Technologies Ltd (Cisco Offshore Development Center)
January 2000 - January 2004
- Contributed to development of network management software and transitioned to software configuration management
- Improved network management by enhancing Cisco's SNMP-based application, enabling engineers to visualize and control diverse devices from a unified GUI, significantly boosting efficiency across complex networks
Certifications
HashiCorp Certified: Terraform Associate (003) (HCTA0-003)
2025
AWS Certified Cloud Practioner
Nov 2019 - Nov 2022
Education
Masters in Computer Application
Madras University, Chennai, India
2000